Support & Help Center

Get help with ADKSupport app and Utsav Impex services

Welcome to the Utsav Impex Support Center. We're here to help you with the ADKSupport mobile app, shipment tracking, payment management, and all your logistics needs. Find answers to common questions, learn how to use the app, and get in touch with our support team.

ADKSupport Mobile App

ADKSupport is the official mobile support application developed by Utsav Impex for customers and staff.
Available on both Google Play Store (Android) and Apple App Store (iOS).
Features include: Real-time shipment tracking, payment management, customer support chat, file sharing, task management, and drive storage.
Download the app to access your shipments, payments, and communicate with our support team on the go.

Customer Support

Get instant support through the ADKSupport mobile app's built-in chat feature.
Our support team is available to help with shipment tracking, payment inquiries, account issues, and general questions.
You can share photos, videos, documents, and voice messages directly through the app.
All support communications are secure and private, accessible only to you and authorized Utsav Impex staff.

Common Questions

How do I access my account? - Your customer ID and password are provided by Utsav Impex staff. Use these credentials to log in to the ADKSupport app or customer portal.
How do I track my shipment? - Open the ADKSupport app, navigate to "Shipments" section, and view real-time tracking information for all your active shipments.
How do I view my payment history? - Access the "Payments" section in the ADKSupport app to view invoices, payment records, and account ledger.
How do I contact support? - Use the chat feature in the ADKSupport app, or email us at support@utsavimpex.com, or call +91 8983353674.
Can I delete my account? - Yes, you can request account deletion through the ADKSupport app (Profile → Request Account Deletion) or by emailing support@utsavimpex.com.

Download ADKSupport App

Android: Available on Google Play Store. Search for "ADKSupport" or "Utsav Impex".
iOS: Available on Apple App Store. Search for "ADKSupport" or "Utsav Impex".
The app is free to download and use for all Utsav Impex customers.
System Requirements: Android 5.0+ or iOS 13.0+

Contact Information

Email Support

support@utsavimpex.com

We typically respond within 24 hours

Phone Support

+91 8983353674

Available during business hours

Office Address

Mumbai, Maharashtra, India

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 9:00 AM - 1:00 PM IST

About Utsav Impex & ADKSupport

Utsav Impex is an international freight forwarding and customs clearance company providing comprehensive logistics solutions. We specialize in air, sea, and land transportation, customs documentation, container management, and trade compliance services.

ADKSupport is our official mobile application designed to provide customers and staff with convenient access to shipment tracking, payment management, customer support, and real-time communication. The app is available on both Android and iOS platforms and is free to download and use.

Our services include international freight forwarding, customs clearance, shipment tracking, payment processing, financial ledger management, and 24/7 customer support through the ADKSupport app.

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